Privacy Policy

Introduction

CalX("CalX", "we", "us", or "our") operates the CalX mobile application and website at https://staging.calxfit.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information we collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and profile photo when you create an account.
• Location data: With your permission, we collect location data to show nearby workout spots and enable check-ins.
• Activity data: Workout logs, check-ins, personal records, reviews, and form check posts you create.
• Device information: Device type, operating system, and app version for troubleshooting and analytics.
• Communications: Messages you send us via email or contact forms.

How we use your information

• Provide and maintain the CalX platform
• Enable spot discovery, check-ins, and workout logging
• Connect athletes with coaches
• Send service-related notifications and updates
• Improve our products and develop new features
• Respond to your inquiries and support requests
• Comply with legal obligations

Information sharing

We do not sell your personal information. We may share information in the following circumstances:

• Public profile data: Coach profiles and community contributions (reviews, spot additions) may be visible to other users.
• Gym partners:If you are a member of a partner gym, relevant membership and check-in data may be shared with that gym's administrators.
• Service providers: Third parties who assist in operating our platform (hosting, analytics, notifications), bound by confidentiality agreements.
• Legal requirements: When required by law or to protect rights and safety.

Data retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account and associated personal data at any time — see Delete Account for instructions. Email deletion requests are processed within 30 days.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To delete your account, follow the steps on Delete Account, or contact us at hello@calxfit.com to exercise other rights.

Security

We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure.

Children

CalX is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

Contact us

Questions about this Privacy Policy? Contact us at hello@calxfit.com.